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Terms & Conditions


1.0 The Contract Between Us 

1.1 We must have receipt of the payment for the goods in full before legally binding contract is set up, This is completed by our web security terminal, which is provided for you from Sage Pay. This system is linked directly linked toThe HSBC Bank who checks all card details before payment is accepted,This method has been put in place by us "The Sandstone Centre LTD" so both of us, the supplier and the buyer have peace of mind making transactions over the web. A confirmation e-mail will be sent to the supplied e-mail address after a transaction has been completed. 

1.2  If we accept an order in part payment in advance of delivery, the outstanding amount must be paid within thirty days of the dated invoice. Any outstanding balance after this date will be charged at an interest at the rate of 3% above the Barclays Bank Plc tracker rate until payment received. Not with standing the provisions of clause 1.1.



2.0 Prices

2.1 when placing an order the price will be confirmed. This price quoted is including Vat... The cost of our standard delivery is also included. We reserve the right to change published prices without notice. If you place an order to Scotland and Wales, the extra delivery costs must be added by the buyer on the checkout page. If this is not completed we reserve the right to hold your purchase until the outstanding amount is settled in full.

2.2 Alternative delivery requirements may be arranged at a separate price please enquire; some locations are not possible for us to deliver too.



3.0 Cancellations

3.1 We reserve the right to cancel if we are unable to deliver to your address, the goods ordered have changed in price or we have insufficient stock of some or all of the items ordered.

3.2 You will be notified of any cancelation in writing and a full refund will be given.



4.0 Cancellation By Consumer

4.1 You may cancel your order up to one working day after the order was made. You cannot cancel the goods if they have already been dispatched or a bespoke order was made. Full refund will be made of suitably cancelled orders.



5.0 Deliveries

5.1 Delivery will be made to the billing address; alternative arrangements and delivery addresses can be made at the time of order.

5.2 All deliveries must be signed for, in the event of nobody available to sign for the order, the goods will be returned to us. All additional redelivering will be charged to the customer.

5.3 We deliver to the road side address via a tail lift vehicle and truck. Alternative arrangements can be made on date of order being given; this may be at an additional cost to the consumer.

5.4 Delivery will be made as soon as possible after the payment is cleared, providing the materials are in stock we aim to deliver within thenext 3-4 working days.

5.5 Goods must be checked before signing for. A signature indicates acceptance of goods and no damage or subsequent misuse can we the supplierbe held responsible for.

5.6 We reserve the right to deliver orders in one or more separate deliveries, any extra deliveries will not be charged to the consumer.

5.7 Business purchasers will be deemed as responsible for the ownership ofthe goods once clearance of payment and goods are delivered. Goods willthen be held at your own risk.

5.8 Goods in transit are covered by carriers insurance until a signature is received.



6.0 Liabilities

6.1 This clause is for Business purchasers only.

6.2 If the goods received are faulty, damaged or incorrect you must notify us in writing, within five working days or we will hold no liability.

6.3 If we do not notify you of a delivery date and goods are not received within thirty days of the date ordered you must inform us in writing within forty days. If we do notify you of a delivery date and goods are not received within thirty days of the date ordered you must inform us in writing within thirty days.

6.4 If you notify us of a problem under clause 6 we will make good any shortage or non delivery, Refund the amount paid by you for the goods in question in a way we choose Replace or repair goods that are damaged or defective.

6.5 We will not be liable for any indirect or consequential loss or damage what so ever arising we shall have no liability to pay any money to you by way of compensation other than that under clause 6.4 above.

6.6 All applicable regulations and legislations including necessary customs, import or other permits to purchase goods must be observed by you. The importation or exportation of certain of our goods to you may beprohibited by national laws; we accept no liability in respect of the export or import of the goods you purchase.

6.7 Not withstanding the foregoing, nothing in these terms and conditions is intended to limit our liability neither in any way that may not by lawbe excluded nor in any way to exclude or limit our liability for any death or personal injury resulting from our negligence.



7.0 Liabilities

7.1 This clause is for consumers only.

7.2 If the goods received are faulty, damaged or incorrect you must notify us in writing within five working days or we will hold no liability.

7.3 If goods are not received within seven days of the date on which you ordered them you must notify us immediately.

7.4 If a problem is notified to us by you under clause 7, our only obligation will be:

Replace or repair goods that are damaged, make good any shortage or non delivery, refund to you the amount paid by you for the goods in question in a way we choose.

7.5 We will not be liable for any indirect or consequential loss or damage what so ever arising we shall have no liability to pay any money to you by way of compensation other than that under clause 7.4 above.

7.6 All applicable regulations and legislations including necessary customs, import or other permits to purchase goods must be observed by you. The importation or exportation of certain of our goods to you may be prohibited by national laws; we accept no liability in respect of the export or import of the goods you purchase.

7.7 Not withstanding the foregoing, nothing in these terms and conditions is intended to limit our liability neither in any way that may not by law be excluded nor in any way to exclude or limit our liability for any death or personal injury resulting from our negligence.



8.0 Warranties

8.1 All goods sold to business purchasers must be deemed suitable by them for any purpose you intend for them.
 


9.0 Notices 

9.1 All notices from you to us must be in writing. 

9.2 We hold no liability for failure to deliver goods ordered or any delay in the delivery time or damage, defect to goods delivered that is caused by any event or circumstances beyond our reasonable control.



10.0 Privacy

10.1 You accept and agree to our privacy policy.

10.2 Telephone calls may be recorded for training and quality purposes.



11.0 Law

11.1 A person who is not a party to this agreement has no right under the UK contract rights of their parties Act 1999 to enforce any term of this agreement but this does not affect any right or remedy of a third partythat exists or is available apart from the Act. Except our affiliates, directors, employees or representatives.

11.2 The contract between us shall be governed by and interpreted in accordance with English law and the English courts shall have jurisdiction to resolve any disputes between us.
 


12.0 Terms and Conditions

 

12.1 These terms and conditions set out the agreement relating to the supply of the goods to you by us.